Shipping policy

Processing & Delivery Timeframe (Jordan)

Orders are typically delivered within 24–72 hours across Jordan, including Amman and all other governorates. This timeframe includes order processing and dispatch.

Shipping Rates

Jordan: Free shipping on all orders
Worldwide : 25 JOD per order

Carriers

We work with a network of trusted local and international delivery partners to ensure safe and timely delivery.

International Duties & Taxes

For international orders, additional customs duties, taxes, or import fees may be charged by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

Order Confirmation & Tracking

You will receive an email confirmation once your order has been shipped. Tracking details may be provided where available.

Delivery Issues

If a loss, or damage occurs due to the courier, we will re-ship your order at no additional cost. Please contact us immediately so we can assist.

Address Accuracy

Customers are responsible for providing an accurate shipping address. Orders returned due to incorrect or incomplete addresses may incur additional re-delivery fees.

Contact Us

Email: info@softbeautyjo.com
Phone: +962 7 9860 1484
Address: Irbid, Jordan